Trust & Compliance

This page exists so that an app review, payment-provider audit, or any careful user can check our compliance posture in one place, directly against the full documents it links to. Nothing here replaces those documents — Acceptable Use, Refund Policy, Privacy Policy, Terms of Service and the takedown channel remain the operative texts.

What this product is (and is not)

• The site generates a single fixed effect: one uploaded photo → a 9s, 9:16, 720p video of that person dancing. It is not a general video editor and there is no API.
• Photo rights are a product rule. Users may only upload their own photo, or someone's photo with explicit consent. The Acceptable Use policy states this as a rule, and likeness misuse has a formal takedown channel.
• Samples on the marketing pages are reference frames from the trend, clearly labelled — they are not presented as AI output.

Moderation is enforced before generation

From Acceptable Use, "How we enforce this":

• "Every request is checked before it is generated." If a request is refused, "no credits are consumed — you are not charged for a blocked request."
• "Repeated violations suspend your account. Once an account reaches the configured threshold of blocked requests, generation is refused for that account while the record stands."
• "We keep records of moderation decisions" — what was checked, which categories matched and a hash of the request. The offending media is not retained. Evidence is preserved only where the law requires cooperation (privacy policy section "Cooperation with law enforcement / Legal requests").

Takedown / likeness complaints

Anyone whose likeness appears in a generated video can use the takedown page: it explains what we need, and removal is handled by a human. Abuse reports also reach the same channel (contact).

Refunds

Our refund posture in one line — Refund Policy has the full text:

• Refund window: 14 days from purchase (this is also the window enforced by our Merchant of Record for buyer-initiated requests).
• Unconsumed credits are refundable; credits consumed by videos you delivered are not (the compute is spent).
• Email support@bbywowmaker.online or file via the payment provider's consumer portal; we reply within 5 business days, refunds go back to the original payment method.
• A failed generation is not a consumed generation — its credits are returned automatically.

Payments & card data

• Payments are processed under a Merchant of Record model by Waffo Pancake; statements show "WAFFO PANCAKE". Invoices are issued with the order confirmation email.
• Per Privacy Policy, item 5: "Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers."

Data & retention (short form)

Account data, generated tasks and moderation records each follow the retention rules in Privacy Policy (sections "Data We Collect", "Third-party processing" and "Cooperation with law enforcement"). Deletion requests are honoured except where the law requires us to preserve evidence.

Who we are

One individual developer (no registered entity) operates the service — details on About. Contact: support@bbywowmaker.online.